Check In | 12:00 pm |
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Check Out | 12:00 pm |
Hotel Policies |
Cancellation PoliciesConfirmed reservations can be canceled or Rescheduled through an email or by reaching out to the reservation team
Below are the cancellation charges which are applicable
If the cancellations are made 12 days before the check-in date, 30% of the total package amount will be considered a cancellation charge.
If the cancellations are made 7 Days to 11 days before the check-in date, 50% of the total package amount will be considered a cancellation charge.
If the cancellations are made 2 days to 6 days before the check-in date, 75% of the package amount will be considered as a cancellation charge & rescheduling will not be applicable.
If the cancellations are made 48 hours before the check-in date, 100% of the package amount will be considered a cancellation charge & rescheduling will not be applicable.
In case of a No-Show, there will not be any refund or rescheduling.
Cancellations & rescheduling are not allowed for reservations made for any Special Events Like “The new Year Event”, “Christmas”, or for any festivals etc.,
A minimum charge of 3% on the total package amount is applicable on any cancellation as payment gateway/transaction charges.
Refund PoliciesApplicable refunds will be processed within 3 to 7 working days once approved from finance and reservation team
Any refunds against cancellations will be made to same payment mode which was used for making the reservations.
Rescheduling PoliciesBelow is the Re-Scheduling policy which is subject to slots availability.
Any reservation can be rescheduled but only once.
Re-scheduled check-in date must be within 90 days from the the current check-in date.
At the time of re-scheduling request, customers have to settle 100% of the package amount.
Re-scheduled reservations cannot be cancelled or further rescheduled.
Free re-scheduling is available if same has been requested before 7 days of the check-in date only.
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